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1. Who we are

WoFMate is operated by Michael Reece, trading as WoFMate ("WoFMate", "we", "us"), a sole trader based in New Zealand. These Terms govern your use of the WoFMate website and the WoFMate platform (together, the "Service").

By creating an account or using the Service you agree to these Terms on behalf of yourself and, where applicable, the inspection organisation you represent.

2. The Service

WoFMate provides software for managing vehicle inspection workflows, generating inspection checksheets, and related compliance tooling for New Zealand inspection organisations.

Use of digital checksheets for regulated inspections is subject to the regulatory requirements that apply to you and your organisation, including NZTA requirements. You remain responsible for your own regulatory compliance, including the conduct of inspections and the obligations of your appointment.

3. Accounts and access

You must provide accurate account information and keep credentials secure. You are responsible for activity under your account. Access levels within an organisation are controlled by that organisation's administrators.

4. Acceptable use

You must not misuse the Service — including attempting to access records or accounts you are not authorised for, interfering with the operation or security of the platform, or using it to create records that are false or misleading.

5. Your records and data

Inspection records created through the Service belong to the inspection organisation that created them. We process and store those records to provide the Service, including integrity controls such as automatic locking of completed checksheets.

Where regulatory requirements apply to inspection records (including retention and availability to regulators), the Service is designed to support those requirements, and you authorise us to make records available to authorised regulators where you direct or where we are legally required to do so.

6. Trials and subscriptions

Trial access is provided free for the stated trial period and may have feature limits. Paid subscriptions are billed per the pricing agreed at signup. We will give reasonable notice of pricing changes.

7. Availability and changes

We work to keep the Service available and performant but do not guarantee uninterrupted availability. We may improve or modify the Service; where a change materially reduces functionality you rely on, we will give reasonable notice.

8. Intellectual property

The Service, including its software, design, and content (excluding your records and data), is owned by WoFMate. You receive a non-exclusive, non-transferable right to use the Service for your organisation's purposes while your account is active.

9. Liability

To the maximum extent permitted by law, WoFMate's total liability arising out of or in connection with the Service is limited to the amount you paid for the Service in the twelve months before the event giving rise to the claim. Nothing in these Terms limits rights you have under the Consumer Guarantees Act 1993 or other non-excludable law. If you are using the Service in trade, the parties agree the Consumer Guarantees Act 1993 does not apply.

10. Suspension and termination

We may suspend or terminate access for material breach of these Terms. You may stop using the Service at any time; on termination we will make your organisation's records available for export for a reasonable period, subject to any regulatory retention obligations.

11. Governing law

These Terms are governed by New Zealand law, and the New Zealand courts have exclusive jurisdiction.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified through the Service or by email. Continued use after notice constitutes acceptance.

13. Contact

Questions about these Terms: support@wofmate.co.nz.

1. Who we are

WoFMate is operated by Michael Reece, trading as WoFMate ("WoFMate", "we", "us"), based in New Zealand. This policy explains how we handle personal information under the Privacy Act 2020.

2. What we collect

Account information: names, email addresses, and role details for the people in your organisation who use the platform.

Inspection records: information entered during inspections, which can include inspector identity, vehicle details, and inspection outcomes. These records are created by and for the inspection organisation.

Contact information you send us — for example demo or trial requests by email.

Basic technical information needed to operate and secure the Service, such as access logs.

3. How we use it

To provide and secure the Service, to support your organisation's regulatory record-keeping, to respond to enquiries, and to send service communications. We do not sell personal information.

4. Vehicle data

Vehicle details used to start an inspection may be retrieved from third-party sources. Data supplied by CarJam – carjam.co.nz.

5. Where information is stored

Information is stored with Amazon Web Services in the Asia Pacific (Sydney) region, Australia, under industry-standard security controls. By using the Service you authorise this offshore storage; the protections applied are comparable to those required under New Zealand law.

6. Who we share it with

Regulators: inspection records can be made available to authorised regulators (for example, NZTA auditors) at your organisation's direction or where required by law.

Service providers: we use infrastructure and email providers (such as AWS) to operate the Service; they process information only to provide those services to us.

7. Retention

Inspection records are retained in line with the regulatory retention requirements that apply to inspection organisations. Account information is retained while your account is active and for a reasonable period afterwards.

8. Security

We apply least-privilege access controls, encryption in transit and at rest, automatic locking of completed inspection records, and continuous audit logging.

9. Your rights

You may request access to, or correction of, personal information we hold about you by emailing support@wofmate.co.nz. If you are not satisfied with our response, you can complain to the Office of the Privacy Commissioner (privacy.org.nz).

10. Cookies and analytics

The platform (the signed-in application) uses only the cookies strictly necessary to keep you signed in securely.

Our marketing website (www.wofmate.co.nz) uses Google Analytics 4 (GA4), a service provided by Google, to understand how visitors find and use the site so we can improve it. GA4 uses cookies to collect usage information such as the pages you view, the source that referred you, approximate (city-level) location, and your device and browser type.

We do not load Google Analytics or set any analytics cookies until you accept them via the cookie banner shown on your first visit. If you decline, no analytics cookies are set and Google Analytics is not loaded. You can change your choice at any time by clearing this site's cookies in your browser, which will show the banner again.

Information collected through GA4 is processed by Google on our behalf and is governed by Google's privacy policy at policies.google.com/privacy. We do not use it to identify individual visitors, and we do not sell it.

11. Changes

We may update this policy from time to time; material changes will be notified through the Service or by email.

12. Contact

Privacy questions: support@wofmate.co.nz.